What is Solea AI? An AI-native platform for pest control
Solea AI is an end-to-end pest control platform with AI across calls, scheduling, payments, collections and reporting for teams with 5+ technicians.
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Solea AI is an end-to-end, AI-native field service management platform for pest control companies. It brings customer calls, scheduling, field work, payments, collections and reporting into one system, with AI automating routine back-office work so the team can focus on delivering a great customer experience.
Solea is built for companies with 5+ technicians, from mid-market teams through enterprise operators. The platform connects the office and the field around the same customer, property and service records.
How Solea is different
Solea is built around an AI-run pest control office. Its AI handles appointment conversations and prepares upcoming schedules, while payment automation, collections and AI-assisted reporting support the rest of the service cycle. Pest-specific inspections and chemical records sit within that same platform.
That changes the role of the office. The team sets operating rules, handles exceptions and helps customers who need a person. Routine appointment handling, schedule preparation and billing follow-up can move through configured workflows, giving staff more time for service quality and customer relationships.
The clearest way to understand Solea is to follow a customer from the first call through the completed visit, payment and management review.
What Solea does across the business
| Part of the operation | How Solea supports and automates the work |
|---|---|
| Customer calls | The AI voice agent handles enabled booking, rescheduling and cancellation requests within configured rules, with a handoff when a person is needed. |
| Scheduling and dispatch | AI optimization plans upcoming work around shifts, required skills, customer constraints and drive times, respecting locked visits and the freeze window. |
| Technician work | Field records, inspections, photos and products stay connected to the service that the AI scheduling and office workflows support. |
| Chemical records | Product lookup and mix calculations reduce repeated entry and calculation around applications within the AI-native platform. |
| Payments and collections | Configured auto-charge, receipt notifications and overdue reminders carry out routine billing actions. |
| Management reporting | AI-assisted reporting helps the team review the operation; demonstrate your questions and check the underlying records. |
Explore Solea’s field service management platform.
From a customer request to a completed service
The AI handles the appointment conversation
A customer calls about a visit. Solea’s AI voice agent can handle the appointment actions your team has enabled, following account, scheduling and coverage rules. If the request needs a person, the configured handoff gives the customer a route to the office.
The team decides which actions the agent can take and how calls transfer during and outside office hours. Those settings make the automation fit the way your business serves customers. Explore AI voice.
AI scheduling prepares the work
Solea’s scheduling optimization uses the operating constraints your team sets, including technician shifts, skills and customer requirements. Locks and the freeze window protect appointments that should stay fixed as upcoming work is optimized.
A demonstration should include both flexible visits and a confirmed appointment. That shows how AI prepares the schedule while preserving commitments that matter to customers. Explore scheduling and dispatch.
Technicians capture what happened on site
The technician works from the mobile app and records the service. For device inspections, that can include findings, photos and products used. Chemical product lookup and mix calculations reduce repeated work around application records.
These field tools connect the physical service with the platform’s AI office workflows. The technician records the on-site facts, giving the office the service information it needs for customer follow-up and reporting. Read more about chemical tracking and inspection workflows.
Payments and reporting follow the work
Solea extends AI across payments, collections and reporting. Configured auto-charge can collect payment after completion using a saved payment method. Receipt notifications and overdue reminders carry out routine communication according to account settings.
AI-assisted reporting supports management review. Bring the questions you use to run the business and ask to see how the team works with the relevant records. The goal is less time chasing routine actions and assembling information, with clearer attention on the operation. Explore billing and payments.
Who Solea is built for
Solea serves pest control companies with 5+ technicians, including mid-market and enterprise operators. It is designed for teams that want more of the back office handled by AI as their customer base and service operation grow.
Published customer examples include Pest Tech Hawaii and Able Pest Management. Their case studies show how specific operators use Solea. Use those examples alongside a demonstration based on your own routes, accounts and service mix.
For a larger operation, include the people responsible for dispatch, field work, customer service and billing in the evaluation. Follow the same account across those roles so you can see what the platform completes and where your team steps in.
What to bring to a Solea demonstration
| Example from your business | What it helps you evaluate |
|---|---|
| A typical customer appointment request | AI call handling, permitted actions and the handoff to a person. |
| A route with technician and customer constraints | How AI scheduling applies your rules and protects confirmed visits. |
| A property with inspections or chemical work | How the field team captures the service and the office retrieves it. |
| An account with a saved payment method | The configured payment and receipt workflow after completion. |
| A question you review each week | How AI-assisted reporting supports management review and record checking. |
If you are moving from another platform, also bring your recurring service structure and a sample of the data you need to keep. Use the migration checklist to organize that conversation.
Request Solea pricing or book a demo for your pest control operation.
Frequently asked questions
- What is Solea AI?
- Solea AI is an end-to-end, AI-native field service management platform for pest control companies with 5+ technicians, from mid-market through enterprise. It connects customer calls, scheduling, field records, payments, collections and reporting, with AI automating routine back-office work so the team can focus on service and customer experience.
- What problems does Solea solve for pest control companies?
- Solea addresses repeated office work around appointment calls, schedule preparation, payment follow-up and management reporting. Its AI and configured automation handle routine steps across the service cycle, while technicians capture field records in the same platform. The office sets rules, handles exceptions and gives customers the personal attention they need.
- Is Solea only AI, or full field service software?
- Solea is a full field service management platform built around AI. It brings scheduling and dispatch, customer and property records, technician workflows, inspections, chemical records, billing, collections and reporting together. AI automation works across the office processes surrounding the service, with the field team recording what happens on site.
- Who uses Solea?
- Solea serves pest control businesses, including companies with 5+ technicians, mid-market teams and enterprise operators. Published customer examples include Pest Tech Hawaii and Able Pest Management. A demonstration using your own accounts, routes and inspection requirements is the best way to establish how the platform fits your operation.
- Does Solea have a mobile app?
- Yes. Solea’s technician app connects field work to the platform’s AI scheduling and office workflows. Technicians can record inspections, products and photos as part of the service. Inspection and product records can be saved offline, while appointment completion requires a connection and synchronized inspections. Test the specific field steps your team uses.
- How much does Solea cost?
- Request a quote through Solea’s pricing page for your operation. Confirm the AI capabilities, field workflows, implementation, training and payment processing included in the scope. Evaluate that quote against your requirements and the routine office work the configured platform will handle for your team.
- Where is Solea based?
- Solea Inc. is based in San Francisco. The company builds an AI-native field service management platform for pest control businesses. To discuss your operation, including your service mix, crew size and rollout needs, use Solea’s pricing page or book a demonstration with the team.