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Past-due invoices follow up without anyone chasing

AI accounts receivable sends overdue reminders by email and text with a payment link, warns customers before cards expire, and tells you who to chase first.

11% → 93%of invoices paid the same day at Pest Tech HawaiiPest Tech Hawaii · case study
A homeowner checking his phone on his front steps
Pest control companies that run on SoleaBuilt for mid-market and enterprise operators, from 5 technicians to multi-branch.
Pest Tech Hawaii
Switched fromServSuite
Able Pest Management
Switched fromFieldRoutes
Horizon Pest Control
Switched fromFieldRoutes
Aloha Termite & Pest Control
Switched fromFieldRoutes
Compass Pest Management
Switched fromPestPac
Bug Boys
Switched fromPestPac

What it handles

Reminders go out, payments come in

Remind customers when it’s overdue

Overdue notices go out by email or text on your timing, filtered by customer type, service type or invoice amount.

Let them pay from the message

Reminders carry a payment link, and portal links open the invoice with the customer already signed in.

Catch expiring cards early

Customers get an email or text before their saved card expires, with a link to update it.

Know who to call first

AR aging buckets every overdue balance, and Ask AI names the accounts worth chasing first.

How it works

Set the rules, then let it run

  1. 1
    Set the reminder rules

    Pick the trigger, timing, channel and which customers, services or invoice amounts it applies to.

  2. 2
    Reminders go out on their own

    Email and text notices go out with a payment link, and every send is logged on the account.

  3. 3
    Your team takes the exceptions

    Past Due Days and AR aging show who is still behind, so people make only the calls that need a person.

Solea app · demo data
You stay in control

The office decides which reminders exist, when they fire and who receives them. Your team handles disputes and decides what to write off, apart from lost chargebacks, which Solea writes off so nobody chases money the bank already took back.

What’s included

Everything it takes to get paid

Overdue invoice reminders

Automatic email and text notices for unpaid invoices, filtered by customer type, service type or invoice amount.

Payment link in reminders

Billing contacts receive every billing notice with a link to pay online.

Expiring card warnings

Email or text customers before a saved card expires, with a link to update it.

AR aging by bucket

Overdue balances in 0-30, 31-60, 61-90 and 91+ day buckets, by account or invoice.

Failed card retries

Declined auto-charges are retried from the next day, and temporary declines keep retrying over the following weeks.

Links that never expire

A payment link works until the invoice is paid, and a paid or voided invoice can’t be charged again.

Results

What getting paid faster looks like

93%of invoices paid the same day at Pest Tech Hawaii (from 11%)Pest Tech Hawaii case study
—Receivables aged 60+ daysNo customer number yet
—Office hours spent on collection calls each weekNo customer number yet
John Baraquio
“Now we can focus more on the human aspect of it rather than spend so much time doing scheduling or routing or making collections.”
John Baraquio · Owner, Able Pest Management

Switching

Switching is the scary part. We made it the easy part.

Your history comes with you, your office practices on a working account first, and a named person stays with you from start to finish.

Talk to us about switching
  1. 01Open balances come over, and imported invoices keep their original amounts.
  2. 02Legacy account IDs stay searchable for checking against old records.
  3. 03You review and approve imported balances before go-live.
Ian Mateo
“I’ve been through four major migrations in my career, and nobody’s done a migration like Solea.”
Ian Mateo · President, Pest Tech Hawaii

FAQ

Questions offices ask before switching

You’ll talk to people who know how a pest control office actually runs.

Talk to us

You do. The office sets the overdue triggers, timing, channels and which customers they cover, and can switch reminders off for one account. Escalations, disputes and write-offs stay with your team. The one exception is a lost chargeback, which Solea writes off for you.

Overdue reminders go by email or text, and they can include a link to pay. Invoices, account statements and renewal notices can also be sent as mailed letters.

Overdue reminders only go out for unpaid invoices. Once a payment comes in, the invoice stops qualifying and the receipt notification goes out instead, if you have it switched on.

Yes. Billing reminders include a payment link, and portal links open the right invoice with the customer already signed in, so they can pay on the spot.

The automation handles the routine: reminders, payment links and card warnings. Ask AI points to the accounts worth a call, and your team decides who gets one and what they hear.

A pest control company office after closing time, one room still lit

Get paid without the chasing.Your team keeps the hard calls.

See how Solea sends the reminders, takes the payment and shows your team who still needs a call.

OvernightSun 6 PM to Mon 7 AM
Handled while the office was closed
Calls answered149 booked
Texts and emails11auto-replied
Payments collected$2,8607 invoices
Monday's routes38 stopsbuilt at 3:00 AM
Booked9:14 PM · Ant treatment, Thu 10:30 AM