Add routes without adding office staff.

You set its greeting, what it may book and when it hands a call to a person. Every call is logged with a summary and transcript, and callers who ask for a person are transferred or passed on by email, as your routing rules say.

You get a named implementation lead who sends your logins and runs the billing migration once your Stripe account is connected. Customers, properties, service history, recurring plans and open balances move over, and you run alongside your current system until the office is comfortable. To confirm

Within one office, yes. Build a team for each branch and the board, job pool, tasks and many reports filter by it, and a board shared with the office can hold those charts side by side. If a location runs as its own office, switch to it from the user menu without signing out.

You decide. With module permissions switched on, access is set module by module for each team and employee, so billing and each report area show only for the people you choose. Anyone who can open a report sees the same numbers.